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Drawing Out Instead of Pouring In, From Paternalism to Empowerment

Episode
2 of 5
Published
Jun 28th, 2022
Run time
17m 25s
Topic
Patient education
Your instructor
Mike Stewart
Mike Stewart
Mike is a physiotherapist and visiting university lecturer with twenty years of experience managing complex, p...

Episode summary

How education means drawing knowledge out of patients rather than pouring it in, why paternalistic language persists in physiotherapy, and how shared decision making and the driving instructor model support empowerment.

The Latin root educare means to draw out what lies within. Mike quotes Daloz on guides who sometimes walk ahead, beside or behind their students, and argues that clinicians need to talk less and listen more. Jones and colleagues found the main barrier to a collaborative relationship was the clinician's own urge to treat and advise. Two reflective examples show paternalism: a 1991 account of an organist whose elbow history ignored what mattered to her, and statements from Stenner and colleagues in 2015 dominated by the word "I". Shared decision making replaces one-way information with a two-way exchange. A taxi driver in Ottawa who described physiotherapy as lovely, like a trip to the hairdresser, prompted Mike's driving instructor metaphor: a few lessons, then independence. Common learning blocks are illustrated through confused, angry, distrustful and bored patients, and the part lists stages of learning and facilitation as tools for moving toward solutions.
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Creativity and Serious Playfulness in Patient Education

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